top of page

FAQ

  • What does "TRÉSO" mean?
    TRÉSO is a word we made up by combining "tres" which is three in Spanish and "trésor" which is treasure in French. Our designs are printed in 3 dimensions and are considered by many, a treasure ;)
  • Where is TRÉSO located?
    We are currently based in Jerusalem, Israel but we travel around. Feel free to send us an email at tresodigitalcraft@gmail.com or DM us on instagram
  • How do I take care of 3D printed products?
    We recommend gentle cleaning with a damp cloth with a bit of dish soap if necessary. Keep the products away from heat sources and don't put them in the dishwasher.
  • When will I receive my order?
    Your products will be produced after order confirmation within 7 business days, but we do our best to be quick. When ready for shipment it usually takes up to 3 business days to arrive (in Israel). If your order is delayed or you would like a quicker solution please feel free to contact us by email: tresodigitalcraft@gmail.com , WhatsApp or instagram.
  • Do you ship internationally?
    Yes. International shipping is possible, please contact us for more information by email tresodigitalcraft@gmail.com , WhatsApp or Instagram.
bottom of page